Relationship between Burnout Syndrome Symptoms and Demographic Characteristics among Long-Term COVID-19 Hospital Healthcare Workers in South Sumatra, Indonesia

Ardi Artanto, Dientyah NurAnggina, Ahmad Ghiffari, Dimas Farizul Huda, Ridha Ilma


Background: During the COVID-19 pandemic, the workload of health professionals grew significantly, particularly in the service sector. Such heavy workload, particularly for those working on the front lines, can result to burnout syndrome.

Objective: To find the correlation between long-term COVID-19 service personnel characteristics and burnout syndrome symptoms at hospitals.

Methods: This cross-sectional, analytic study was done on health workers that managed COVID-19 at Palembang Muhammadiyah Hospital and Palembang BARI Hospital in South Sumatra, Indonesia. Purposive sampling was used to sample, with 88 samples total that satisfied the inclusion and exclusion criteria. A questionnaire was filled out to collect the data.

Results: Based on the research results of data sets, there was a correlation between age and burnout syndrome (p=0.000), sex and burnout syndrome (p=0.006), COVID-19 service period and burnout syndrome (p=0.002), working hours per day and burnout syndrome (p=0.014), and marital status and burnout syndrome (p=0.013).

Conclusion: Long-term COVID-19 service personnel and burnout syndrome symptoms in those hospitals are directly interrelated.

International Journal of Human and Health Sciences Vol. 07 No. 02 April’23 Page: 117-121


Health professionals, COVID-19 hospital, work overload, burnout syndrome, COVID-19 pandemic

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